35 Village Road Suite 100
Middleton MA 01949
Effective Date: Policy Version: 1.0
‘Nonpersonal Information’ (NPI) is information that is in no way personally identifiable and which is obtained automatically when you access our Mobile App with a web browser. ‘Personally Identifiable Information’ (PII) is not publicly displayed information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your first and last name, physical address, phone number, credit card information, and other related information that you provide to us.
Your Personal Information (PII)
Information We Collect
If you register as a member to use our Mobile App, you must provide PII in order for us to provide you with various features and/or functionality of our Mobile App. As a member, we collect some or all of the following PII: Your first and last name, physical address, email address, user name, telephone number, complete description of your project, and other information listed. We also collect information you provide to us such as reviews, ratings, comments, messages and blog posts.
We automatically receive information from your web browser or mobile device. This information includes the IP address of your computer/proxy server that you use to access the Internet, your Internet service provider’s name, type of web browser, type of mobile device, GPS location, and operating system. We use all this information to analyze trends among our users to help improve our Mobile App and services.
We use Google Analytics to collect information about the use of our Mobil App. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Mobile App, the cookie cannot be used by anyone but Google. We use the information we get from Google Analytics to improve our Mobile App. Google Analytics helps us to measure and optimize user engagement with our Mobile App including but not limited to; understanding the number of users, their characteristics, where they come from, what actions they are taking when using our Mobile App, measure user’s in-app payments and revenue, visualize user navigation paths, and customize reports specific to our business.
You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. https://tools.google.com/dlpage/gaoptout
Our Mobile App uses Facebook remarketing advertising service. With remarketing, you may see ads for our products you have previously looked at when you use Facebook. For this to happen, Facebook uses a Custom Audience Pixel that is activated when a visitor lands on web page and a unique “cookie” is placed in their browser.
How Your Information Is Used
We use the information we receive from you as follows:
Communications and emails
When we communicate with you about our Mobile App, we will use the email address or phone number you provided when registering as a member. We may also send you alerts regarding your use of our Mobile App. We may also send you emails and text messages with promotional information about our Mobile App or offers from us or our affiliates, unless you have opted out of receiving such information. You can change contact preferences at any time through your account or by contacting us.
Sharing information with affiliates and other third parties
We provide your PII (contact information) to contractors for a fee so they can contact you with price quotes for your project. We may provide your PII to affiliates and third parties that provide services with regards to our Mobile App such as payment processors, content and software providers, promotional service providers, shipping companies, and other service providers. We also may share your information with third parties by using an Application Program Interface “API.” Such third parties may include but are not limited to Facebook.com, Twitter.com, YouTube.com, and Google.com. This sharing of information helps us provide you with a better experience when using our Mobile App and services. It also provides us with useful information such as visitor traffic. We may use your nonpersonal information for data aggregation purposes, which might be sold to other parties at our discretion.
Blog and community discussion boards
Legally required releases of information
We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other members; (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.
Disclosures to successors
Changing and Requesting Your Personal Information
You can change or update your PII using facilities found in our Mobile App or our website. If you need assistance with updating your PII or removing yourself from our mailing lists, send us an email with your request or contact us using our contact information found in our Mobile App or on our website.
Do Not Track settings
Some web browsers have settings that enable you to request that our Mobile App does not track your movement within our Mobile App. Our Mobile App does not obey such settings when transmitted to and detected by our Mobile App. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.
Our Email Policy
You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell or rent your email address to any unaffiliated third party without your permission except in the sale or transfer of our business.
Text Messaging Policy
If you provide a mobile telephone number to us, you are giving your express consent to us, and authorize us or a third-party to send you text messages and marketing calls to the mobile number you provide. You are not required to give us your consent for these text messages and marketing calls. However, by withholding your consent, this may interfere or prevent us from providing some or all of our services to you. You can stop receiving text messages at any time by contacting us.
Our Security Policy
We have taken steps to build our Mobile App using industry-standard encryption and authentication tools to protect the security of your PII. When we collect your PII through our Mobile App, we will encrypt your PII before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.
Once we receive your PII, we have security measures in place to protect against the loss or misuse of your PII, though again we cannot fully guarantee against such loss or misuse. We strongly urge you to protect any password you may have for our Mobile App and not share it with anyone. You should always log out of our Mobile App when you finish using it, especially if you are sharing a computer with someone else or are using a computer in a public place.
International Data Transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Personal information that you publish in our Mobile App, or submit for publication in our Mobile App, may be available via the Internet around the world. We cannot prevent the use or misuse of such information by others. You hereby agree to the transfers of personal information described within this section.
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